Shipping policy
Local Fast-Track Delivery
We utilize a network of strategically located regional warehouses to ensure your items arrive as quickly as possible. For orders fulfilled from our local hubs, we offer the following estimated delivery times:
- Spain ➔ Portugal / Spain: 24–48 Hours (CTT, DHL, eCommerce, GLS)
- Germany ➔ Germany: 1–2 Business Days (DHL, DPD, GLS)
- UK ➔ United Kingdom: 2–4 Business Days (Royal Mail, Evri, DPD)
- US ➔ United States: 3–7 Business Days (USPS, FedEx, UPS)
Important Delivery Information
Processing Time: All local orders are processed within 24 hours (Monday–Friday). Orders placed before 12:00 PM local time are typically dispatched the same day.
Tracking: A tracking number will be sent to your email as soon as the label is generated.
No Customs Fees: Because these items are shipped from within your own region or trade zone (EU/UK/US), there are no additional customs duties or taxes to pay upon delivery.
Service Limitations: Please note that deliveries to remote areas (e.g., Azores/Madeira in Portugal, Canary Islands in Spain, or Alaska/Hawaii in the US) may require an additional 2–3 business days.
For Products shipped From our global fulfilment centres, please allow 7-15 bussiness days for delivery.